Monday 13th May 2019 1.30-4.30pm
A half-day course focusing on how to deal with challenging and potentially violent situations both on the phone and face to face. This interactive and entertaining course covers the Conflict Resolution national syllabus as stipulated by the NHS Counter Fraud and Security Management Service. Although designed for those working on the front line, all PAs no matter where they work would benefit from this training.
** Now approved for 3 Type 1 CPD points **
Fee: FPARCP Members £30 (free for FPARCP Members working in Kent, Surrey or Sussex)
Venue: SASH Education Campus (Post Graduate Education Centre), East Surrey Hospital, Canada Drive, Redhill RH1 5RH
For further information or to register for this event, please email jo**********@nh*.net with your name, FPA registration number and where you work
Event Registration: Click Here.